We understand that in our hectic world there are plenty of valid reasons for cancelling an appointment. We ask that you cancel and reschedule as soon as you know that you can’t make it, at least 24 hours beforehand.
Frequent cancellers and no-showers are still welcomed at our salon, but we ask that you either pay for your appointment in advance or use our walk-in service.
We all run late from time to time. If you are running just a few minutes behind, please give us a quick call to update us on your status. If you are running more than 15 minutes behind, please call us to reschedule your appointment. We care about the quality of our service, your hair, and the customers that have appointments after you–and we don’t want to rush anything.